6 Tips for Hiring the Best Freight Forwarding Company

Many businesses rely on a freight forwarder to send manufactured goods to their distributors, retailers and at times directly to customers. That being said if you chose the wrong freight forwarding company it can end up costing your business lot in the long term. This is why it pays to always find a company which is established, experienced, reliable and competent. Below we take a look at 6 tips which should help you find the right freight forwarding company.

Large versus small

When searching for a freight forwarding company it is important to bear in mind that larger companies tend to have more contacts with people like clearing agents. This means that if there is a problem the company can call in a few favors to get your shipment cleared. That being said having a wider network means that the company is able to handle your shipping load regardless of how much it increases. This is where a new, small or inexperienced company may fail.


Always look for an experienced freight forwarding company. Find out how many years a company has been in business and if there has been any change in management since then. Ideally, you will want to choose a company who has been in business for over 10 years. A company which has been doing business for around a decade indicates that they have the experience required to cater to your needs.

They need to be experts in what you want to ship

Many freight forwarding companies will ship almost anything but may not have experience with any particular items. You should always opt for a company that has lots of experience shipping items like yours. For instance, if you are shipping farming equipment you may want to choose a freight forwarder who has shipped a lot of farming equipment for businesses before. This will ensure that they are aware of potential issues, documents, taxes, custom clearance and laws governing your type of shipment.

They should be able to elaborate how the process will work

The company you hire needs to have agents who will clearly explain how the shipping process works. This can at times be complicated but understanding it will help you plan the best way to send what you want.

Check recommendations

The firm you choose should be able to provide you with references. The business should come recommended by other similar businesses. So, do some research to find out who are still and were the business’s clients. You can then contact these businesses to find out about their experience.

Insure your shipment

A good freight forwarding company will provide you with a few insurance options. Most companies have a default insurance policy which is the bare minimum and is included in the quote you received. However, at times this may not be enough and you may want better coverage. A freight forwarding company that can help you with this will save you lots of time and money.

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